Our support team is here to assist you.
We aim to respond within 24 hours. If you have any questions, suggestions, or would like to share a photo wearing your favourite pieces, feel free to reach out via support@nomu-lifestyle.com or by using the contact form below.
OUR CUSTOMERS
LOVE US
“Nomu exceeds all expectations! I feel elegant and sophisticated wearing their pieces.”
FREQUENTLY ASKED QUESTIONS
How long does it take to receive the orders?
We are currently experiencing an exceptionally high volume of orders. In our commitment to quality and service, we prefer to over-deliver rather than overpromise. To ensure transparency, please note the following:
Orders are dispatched within 24 to 48 business hours.
Estimated delivery is 5 to 10 business days, depending on your location.
We appreciate your patience and understanding. Excellence takes a moment longer.
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart.Westrongly recommend getting 1 size biggerto ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes & Loafersare true to size, keep in mind that loafers don't have laces,they will have to fit tight. If you are unsure about your size, takeone size upfor loafers to make sure they will no fit too thight.Werecommend going up 0.5 size if you normally have half sizesfor a better fit.
To find your perfect size, please check thefoot length in CM / INCHES provided. These are 100% accurate with the shoe.
What payment methods do you accept?
We accept major credit cards such as Visa, Mastercard, and American Express, local bank transfer payments like iDeal and Bancontact, as well as PayPal.
How do returns work
By simply sending us an e-mail on support@nomu-lifestyle.com or through the contact form.
Our support team will then guide you through the return process.

We offer FREE worldwide shipping on all orders, always with tracking included

Our customer service team is available Monday till Saturday from 9am - 6pm

We offer secure payments using Creditcard, PayPal, ShopPay and Amazon Pay.