FREQUENTLY ASKED QUESTIONS
What is your Refund Policy?
You may return items within 30 days of receiving your order.
Items must be unused, in their original condition, with all tags and packaging intact.
Please contact our customer support before sending any return.
Return shipping costs are the responsibility of the customer.
For full details, please see our Refund Policy.
How much does shipping cost?
We’ve got you covered! Shipping is completely free on all orders in the UK.
How long will it take to receive my order?
Orders are processed within 1–2 business days and delivered in 3–5 business days.
Total delivery time is approximately 4–7 business days within the UK.
Orders placed before 12:00 PM (GMT) are processed starting the same business day (Monday to Friday).
For more details, please refer to our Shipping Policy.
Where can I find my tracking details?
Once your order has been processed and dispatched, you’ll receive an email with tracking information.
You can also track your order via the order tracking page on our website.
Any other questions?
We’re happy to help! Reach out to us through our Contact Page below or send an email to support@nomu-lifestyle.com
