Shipping Policy
Key Information
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Order Processing: 1 to 3 business days (Monday to Friday)
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Shipping Time: 6 to 10 business days (Monday to Friday)
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Delivery: Available for all orders within Europe
Shipping Process
Once your order is placed, you will receive a confirmation email indicating that we have begun processing it. Processing typically takes 1 to 3 business days (Monday to Friday). Once your order has been processed, it will be shipped, and you will receive an email with tracking details.
The estimated shipping time is 6 to 10 business days (Monday to Friday).
We are pleased to offer free shipping on all orders within Europe.
Delays
You should receive your order within 6 to 10 business days (Monday to Friday). If your order has not arrived within this timeframe, please don’t worry. Delays may occasionally occur due to peak seasons, holidays, weather conditions, or other circumstances.
We kindly ask that you wait an additional 3 business days (Monday to Friday) before contacting us. If your order still hasn’t arrived after this time, please write to us at support@nomu-lifestyle.com and we will investigate the matter immediately.
Damaged or Incorrect Products
In the rare event that you receive a damaged or incorrect product, we sincerely apologize for the inconvenience. Please take clear photos of the issue and email them to support@nomu-lifestyle.comWe will promptly review your case and ensure that you receive the correct product in good condition.
If you have any questions or concerns, we are happy to assist you. Just reach out using the contact information above.