Shipping & Tracking
How long does it take to receive the orders?
We are currently experiencing an exceptionally high volume of orders. In our commitment to quality and service, we prefer to over-deliver rather than overpromise. To ensure transparency, please note the following:
Orders are dispatched within 24 to 48 business hours.
Estimated delivery is 5 to 10 business days, depending on your location.
We appreciate your patience and understanding. Excellence takes a moment longer.
Do you ship overseas?
Yes, we ship worldwide – and shipping is always free.
We regularly run special offers and exclusive promotions, so stay tuned for upcoming deals.
Do you ship to my country?
If you're able to check out, we can ship to your country.Countries we don’t ship to have been excluded from the checkout process.
Can i track my order?
Yes, once your order is shipped, we will provide you with a tracking number to monitor the progress of your delivery. You can also check your order on our tracking page
Returns And exchange
What are the return rules?
You can return a product for any reason within 14-days guaranteed. No questions asked.
We do not charge a return fee.
The customer only have to bare the return label.
How do returns work?
By simply sending us an e-mail on support@nomu-lifestyle.com or through the contact form.
Our support team will then guide you through the return process.
When will I get my money back
Once we received your return, we will send you money back the day the return package arrives.
It may take up to 3-5 business days for the bank to process this.
When will I receive my cashback
In some cases we offer cashbacks, to prevent any hassles with returning the products and to compensate for any dissatisfaction.
When the cashback is approved it will be reflected on your bank account within 3-5 business days, you will get an e-mail about this.
Product & Store information
Where are the products made?
We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.
What size should i get?
All our clothes are based on standard sizing and most of the products come with a tailor made size chart.Westrongly recommend getting 1 size biggerto ensure a better fit, as our clothes are tailor adjusted to the body, taking one size up will ensure you will fit in.
Our Shoes & Loafersare true to size, keep in mind that loafers don't have laces,they will have to fit tight. If you are unsure about your size, takeone size upfor loafers to make sure they will no fit too thight.Werecommend going up 0.5 size if you normally have half sizesfor a better fit.
To find your perfect size, please check thefoot length in CM / INCHES provided. These are 100% accurate with the shoe.
How can I pay?
We currently offer the following trusted payment methods.
Visa, Mastercard, and American Express
iDeal and Bancontact (secure local bank transfers)
PayPal
Shop Pay
We have taken extra measures to ensure that every checkout is encrypted and secure.
Do you have social media?
Yes, we currently have 3 official social media channels.
Instagram: @Nomu.lifestyle
TikTok: @Nomu.lifestyle
Facebook: Nomu.lifestyle
We offer FREE worldwide shipping on all orders, always with tracking included
Our customer service team is available Monday till Saturday from 9am - 6pm
We offer secure payments using Creditcard, PayPal, ShopPay and Amazon Pay.